Shipping & Returns
Returns
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How to Make a Return
Email support@aliveinme.com with your order number and reason for return.
We’ll reply with return instructions and a shipping address.
Once your item is received and inspected, we’ll process a refund to your original form of payment within 5–10 business days.
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Exchanges
Need a different size or style? We’re happy to offer exchanges based on availability. Just follow the return process and let us know what you’d like instead.
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Damaged or Incorrect Orders
If something arrived damaged or wrong, we’ll make it right. Email us within 7 days of delivery, and we’ll cover return shipping and send you a replacement right away.